Potbelly is Growing!

Opening on the Finance and Accounting team!

Job Title: Senior Financial Analyst

Salary/Wage:

Relevant Work Experience:


Location:
Merchandise Mart, downtown Chicago

Job Description:

We’re looking for a Senior Financial Analyst to:

·         Work with senior management to develop business cases for new menu items

·         Analyze results of products during the test and post-launch phase

·         Analyze the effectiveness of marketing campaigns

·         Prepare reports on menu mix, pricing sensitivities, customer satisfaction, and other ad-hoc requests as needed

·         Assist budgeting/forecasting team with translating menu/marketing opportunities into financial statements

·         Prepare routine financial reports

Main Focus:

·         You will work closely with senior management across key areas of the organization to support the development of strategic initiatives, particularly those related to marketing and menu development.  You will create and deliver reporting on the financial impact of these initiatives and assist in making recommendations on system-wide roll-out, and will monitor the impact of new products on the business post-launch.  You will work closely with the SVP Marketing and Regional Marketing Managers to measure the success of marketing initiatives in each of our key markets, and to identify opportunities to improve business performance.  Additionally, you will prepare certain routine reports for distribution to business leaders and will assist in other projects as necessary.

·         You will report to the Senior Manager of Operations Analysis in the Finance Department.  You will participate and sometimes present topical information at Finance Team Meetings and will assist in preparing materials for Board meetings, internal business review meetings and investor meetings. Your work should be executive level quality and presentation ready.

·         As necessary, you will provide support of IT initiatives to upgrade automated reports, implement new software packages and processes, and validate data in legacy systems as needed.  In doing so, you will ensure needs of Finance and Accounting are met through involvement in the initial design reviews of software specifications, and will be responsible for thorough software and data integrity validation.  You will assist in the design and implementation of improved analytical and planning tools.

EXPERIENCE, EDUCATION AND BEHAVIORS

·         Must represent The Potbelly Advantage and Our Values

·         Minimum of 5 years of finance/accounting or related experience

·         Bachelor’s degree in Finance, Accounting, or related field.  MBA or equivalent preferred, but not required.

·         Solid computer aptitude with ability to efficiently analyze large amounts of data using Excel as well as experience with ad-hoc financial analysis and reporting tools such as ProClarity, Great Plains, FRx, Hyperion, or other similar financial systems. 

·         High energy level and natural curiosity, with a strong desire to learn

·         Excellent problem solving, project management and analytical skills  

·         Ability to learn new software and manage high amounts of data through excellent computer skills 

·         Experience base working with other functional areas in a team environment and ability to provide financial and business counsel to other areas of the organization 

·         Ability to work well and remain flexible in a dynamic, growing, and fast-paced environment 

·         Experience with restaurant industry or retail with multi-location business is strongly preferred 

·         Ability and desire to think strategically about the business and incorporate specific assignments or analysis into the broader objectives for the company

Compensation and Benefits position

Job Title: HR Specialist/Manager, Compensation and Benefits

Salary/Wage:

Relevant Work Experience:


Location:
Downtown Chicago, Merchandise Mart

Job Description:

The HR Specialist /Manager, Compensation and Benefits takes an active role in the support, administration and compliance of all company compensation and benefit programs. He or she supports and follows up on the execution of new compensation & benefit initiatives and programs. He or she responds to and manages employee issues. This position also assists in the development and implementation of compensation & benefit strategies for the company to help attract, motivate and retain top talent.

Chicagoland Field HR position

Job Title: Human Resources Zone Manager

Salary/Wage:

Relevant Work Experience:


Location:
Field-based, Chicagoland

Job Description:

The  Zone Human Resources Manager is responsible for achieving great people results in turnover, selection, staffing, and cultural leadership. He or she will lead and consult the Zone Management on employee relation issues and talent management. The Zone HR Manager will own succession planning. The Zone HR Manager will manage the selection and staffing efforts of the Zone Recruiting Manager. This position will support all Potbelly new and existing stores located in the Chicagoland area, including Indiana, Wisconsin and Southern Illinois.

Employee Relations

• Provides strategic coaching and mentoring to the Zone Manager, District Managers and Managers on employee relations issues including employee development, performance management and employee morale.
• Manages and responds to employee relations issues to avoid or minimize charges and litigation.
• Manages and responds to employee relations issues to avoid or minimize charges and litigation.
• Drives reward and recognition programs and develops, maintains and coordinates field reward and retentions programs.
• Is front- line focused and leads as Champion of the Potbelly Culture.
• Analyzes exit interview data, and makes recommendations to the management team for corrective action and continuous improvement in the operation.

Staffing, Development and Succession Planning

• Understands the staffing marketplace. Responsible for maintaining high standards for candidate selection and for maintaining proper store staffing levels. Drives staffing model compliance through coaching and advising DMs and Managers.
• Manages and partners with Zone Recruiting Manager, providing clear direction and communication regarding staffing needs in the Zone.
• Create and enforce a plan to reduce employee turnover.
• Owns succession planning. Participates in monthly Zone meetings and District Manager one-on-one meetings to assess talent management needs, to develop succession planning plan and to update the monthly Zone Staffing Plan report.
• Drives the internal management development process. Is the performance coach for District Managers, General Managers and Assistant Managers.
• Accountable for attaining great people results and raising the bar on performance.
• Will be measured by goals for turnover results, staffing and succession planning bench results.

HR Processes

• Manages the annual merit review process for the zone.
• Provides guidance on compensation in accordance to company compensation guidelines and delivers compensation and benefits programs to the operation.
• Partners with associates and management teams to communicate various Human Resources policies, procedures, laws, standards and government regulations.
• Facilitates and provides training to Associates, Managers and DMs on HR related topics.
• Helps to develop HR processes to achieve great people results and financial results.
• Conducts HR Audits

Education, Behaviors and Experience

• Must lead and behave in alignment with Potbelly Values.
• BA/BS degree in related field, and minimum of five years experience.
• PHR or SPHR certification a plus.
• Multi-unit, multi-state experience in restaurant or retail industry desired.
• Excellent written and verbal communication skills.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Well organized and detail oriented.
• Effective leader that can influence people at all levels of the organization.

Essential Physical Functions

• Must have the ability/stamina to work a minimum of 50 hours a week.
• Will spend 60-70% of time in the field.
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Must be able to work in both warm and cool environments, indoors and outdoors.
• Must be able to tolerate higher levels of noise from music, customer and employee traffic.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• Must be able to engage in problem-solving skills to help identify and solve potential issues in the field.
• Must be able to communicate heavily with employees and Support Center through telephone, e-mail and in-person communications.

Field Marketing Position for Texas and Minnesota!

Job Title: Zone Marketing Manager

Salary/Wage: Competitive base with bonus potential.

Relevant Work Experience:
See below for details.

Location:
This position will be located in Dallas, Texas.

Job Description:

The Zone Marketing Manager (ZMM) is our geographical customer expert playing a key role in increasing brand awareness and driving our business on the regional and local level. ZMMs are the link between the Support Center organization and the regional teams to reach customers in personal, memorable and meaningful ways, while building the Potbelly brand, and while profitably developing and driving sales building programs with their Operations team. The ZMM will know the market and its sales results, customers and competition. He or she will execute event programs. Success in this role will be measured by Balanced Scorecard Sales and by other areas such as shop improvements and shop grand opening results.

• Work with the Director of Field Marketing and the assigned media agencies to evaluate media recommendations
• Evaluate media-related expenses to determine whether it drove incremental entrée counts and profitability
• Execute the brand promotional calendar at the market and shop level

• Develop and manage shop-level marketing plans and budgets to address specific issues

• Identify, develop and execute market-wide events and activities that embody the neighborhood sandwich shop and drive traffic to our shops
• Prioritize marketing activities based on effectiveness and budget
• Identify and develop marketing activities and tools against key segments to shops drive frequency and sales
• Coach and train DMs and GMs to develop, execute and evaluate an annual shop-level marketing plan that embodies the neighborhood sandwich shop

• Identify the optimal periods to advertise in each market
• Identify specific market conditions that may affect the marketing plan and/or promotional calendar
• Identify market-wide activities in each market that are meaningful to our customers
• Identify and understand shop and geographical segments for assigned markets
• Coach DMs and GMs on evaluating and executing shop-level activities
• Monitor the competitive activity and offerings in each market

Essential Physical Functions

Facilities Department

Job Title: General Application - Facilities

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Product Development / Special Projects

Job Title: General Application - Product Development / Special Projects

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Catering role for Potbelly Catering Kitchen in Chicago

Job Title: Catering Sales Manager

Salary/Wage:

Relevant Work Experience:


Location:
Downtown Chicago

Job Description:

The Catering Sales Manager will oversee all Catering Sales activity for the Centralized Catering Kitchen.  Catering Sales Manager works closely with the General Manager of the Centralized Catering Kitchen.  Travels to provide support and/or direction to applicable markets throughout the company - both in their development and stewardship.

FOCUS

 Develops overall strategic catering sales platform for the Centralized Catering Kitchen.
 Communicates with company marketing & merchandising personnel and store operations on marketing, advertising, promotional plans, and catering sales strategies.
 Works with GM at Catering Kitchen to help with soliciting group orders for the kitchen.
 Physically calls on buildings, making new business contacts and distributing samples such as mini-cookies; ordering forms; menus.
 Manage business cards database and proactively market to them for catering sales.
 Develops, manages and monitors all catering sales budgets for Centralized Catering Kitchen.
 Engages operational and merchandising personnel and where applicable, establishes new strategies for catering sales programs.
 Leads the direction for all CBD catering leads activity.

Skills
 Must be organized, have a sense of urgency, develop rapport with customers, multi-task, sharp with a professional personality.
 A demonstrated record of achieving objectives within time, cost and profitability parameters through a thorough understanding of the sales process.
 Possess a proven sales record of success in working with growth-oriented, dynamic organizations.
 A successful track record of introducing new programs demonstrated by the ability to anticipate market changes and customer preferences, and identifying and marketing products that meet those needs.
 Aggressive team builder - one who sets goals that exceed expectations, including the ability to identify gaps and develop the skills along with the addition of staff.  At the same time, this person must carry a certain inspirational vision to provide the proper leadership necessary to exceed those stated catering sales expectations.
 Ability to interface effectively with operating management at all levels of the company by virtue of keen business acumen, professional competence, personal integrity, management style, and strong communication skills, both written and verbal.
 Is the face of catering and must represent Potbelly Values at all times.

EXPERIENCE, EDUCATION AND BEHAVIORS
 Must represent Potbelly Advantage and Our Values.
 Minimum of 5 years experience within foodservice industry and has created sales markets for new locations through a wide variety of channels, specifically business to consumer.

 Must have strong written and verbal communication skills.
 Working knowledge of operations with at least one month training.
 College degree, preferred.
 Experience in cold calling.
 Knowledge of and proficiency in Microsoft Office products.

Marketing

Job Title: General Application - Marketing

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Accounting and Finance

Job Title: General Application - Accounting and Finance

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Information Technology

Job Title: General Application - Information Technology

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Real Estate

Job Title: General Application - Real Estate

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Supply Chain Management

Job Title: General Application - Supply Chain Management

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Training and Development

Job Title: General Application - Training and Development

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Administrative and Clerical

Job Title: General Application - Administrative and Clerical

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Construction and Design

Job Title: General Application - Construction and Design

Salary/Wage:

Relevant Work Experience:


Location:


Job Description:

Human Resources

Job Title: General Application - Human Resources

Salary/Wage:

Relevant Work Experience:


Location:


Job Description: