Chicagoland Field HR position
Job Title:
Human Resources Zone Manager
Salary/Wage:
Relevant Work Experience:
Location:
Field-based, Chicagoland
Job Description:
The Zone Human Resources Manager is responsible for achieving great people results in turnover, selection, staffing, and cultural leadership. He or she will lead and consult the Zone Management on employee relation issues and talent management. The Zone HR Manager will own succession planning. The Zone HR Manager will manage the selection and staffing efforts of the Zone Recruiting Manager. This position will support all Potbelly new and existing stores located in the Chicagoland area, including Indiana, Wisconsin and Southern Illinois.
Employee Relations
- Provides strategic coaching and mentoring to the Zone Manager, District Managers and Managers on employee relations issues including employee development, performance management and employee morale.
- Manages and responds to employee relations issues to avoid or minimize charges and litigation.
- Manages and responds to employee relations issues to avoid or minimize charges and litigation.
- Drives reward and recognition programs and develops, maintains and coordinates field reward and retentions programs.
- Is front- line focused and leads as Champion of the Potbelly Culture.
- Analyzes exit interview data, and makes recommendations to the management team for corrective action and continuous improvement in the operation.
Staffing, Development and Succession Planning
- Understands the staffing marketplace. Responsible for maintaining high standards for candidate selection and for maintaining proper store staffing levels. Drives staffing model compliance through coaching and advising DMs and Managers.
- Manages and partners with Zone Recruiting Manager, providing clear direction and communication regarding staffing needs in the Zone.
- Create and enforce a plan to reduce employee turnover.
- Owns succession planning. Participates in monthly Zone meetings and District Manager one-on-one meetings to assess talent management needs, to develop succession planning plan and to update the monthly Zone Staffing Plan report.
- Drives the internal management development process. Is the performance coach for District Managers, General Managers and Assistant Managers.
- Accountable for attaining great people results and raising the bar on performance.
- Will be measured by goals for turnover results, staffing and succession planning bench results.
HR Processes
- Manages the annual merit review process for the zone.
- Provides guidance on compensation in accordance to company compensation guidelines and delivers compensation and benefits programs to the operation.
- Partners with associates and management teams to communicate various Human Resources policies, procedures, laws, standards and government regulations.
- Facilitates and provides training to Associates, Managers and DMs on HR related topics.
- Helps to develop HR processes to achieve great people results and financial results.
- Conducts HR Audits
Education, Behaviors and Experience
- Must lead and behave in alignment with Potbelly Values.
- BA/BS degree in related field, and minimum of five years experience.
- PHR or SPHR certification a plus.
- Multi-unit, multi-state experience in restaurant or retail industry desired.
- Excellent written and verbal communication skills.
- High level of interpersonal skills to handle sensitive and confidential situations.
- Well organized and detail oriented.
- Effective leader that can influence people at all levels of the organization.
Essential Physical Functions
- Must have the ability/stamina to work a minimum of 50 hours a week.
- Will spend 60-70% of time in the field.
- Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
- Must be able to work in both warm and cool environments, indoors and outdoors.
- Must be able to tolerate higher levels of noise from music, customer and employee traffic.
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
- Must be able to engage in problem-solving skills to help identify and solve potential issues in the field.
- Must be able to communicate heavily with employees and Support Center through telephone, e-mail and in-person communications.
Compensation and Benefits position
Job Title:
HR Specialist/Manager, Compensation and Benefits
Salary/Wage:
Relevant Work Experience:
Location:
Downtown Chicago, Merchandise Mart
Job Description:
The HR Specialist /Manager, Compensation and Benefits takes an active role in the support, administration and compliance of all company compensation and benefit programs. He or she supports and follows up on the execution of new compensation & benefit initiatives and programs. He or she responds to and manages employee issues. This position also assists in the development and implementation of compensation & benefit strategies for the company to help attract, motivate and retain top talent.
RESPONSIBILITIES
· Assist in development of new and existing compensation and benefits communications
· Assist in developing compensation and benefit procedures by monitoring changes in Federal, state, and local laws
· Conduct and participate in salary surveys as requested, and interpret salary data and perform requested analyses
· Process and calculate Store quarterly bonus payments
· Prepare compensation reports and analyses as requested
· Assist other team members in the administration of company benefits programs that may include medical, dental, rx, vision, life/ad&d, voluntary life, long-term disability, 401(k) and PTO
· Update and maintain data in the HRIS vendor databases
· Provide compensation and benefits customer service (i.e., answer inquiries, assist in problem resolution, provide necessary forms, process changes etc.)
· Prepare annual Total Rewards statements and participate in annual stock option grant process
· Assist HR Benefits team in coordination of annual benefits open enrollment including but not limited to: participating in renewal meetings with broker, preparing communications, providing training, ensuring accurate and timely data transmittal to HRIS and carriers, etc.
· Audit and reconcile invoices and ensure prompt payment
· Review and assess compensation and benefits programs and technologies and benchmark against external best practices
· Other projects as assigned
EXPERIENCE, EDUCATION AND BEHAVIORS
· Must represent The Potbelly Advantage and Our Values.
· Strong ability to maintain confidentiality of sensitive information
· Attention to detail and accuracy required
· Excellent organizational skills and problem-solving abilities
· Ability to handle multiple projects/tasks
· Excellent verbal and written communication skills
· Working knowledge of federal and state wage and salary laws and regulations; salary survey methodology
· Strong computer skills including Excel, Word, Outlook and other. HRIS experience a plus!
· 2-4 years of HR/Compensation & Benefits experience
· Work generally requires organizational, analytical and communication skills normally acquired through the completion of a bachelor's degree program.
Human Resources
Job Title:
General Application - Human Resources
Salary/Wage:
Relevant Work Experience:
Location:
Job Description:
Don't see a position open now or one that's right for you? Apply anyway! We are growing and looking to add great talent. When a position becomes available that looks like a good match with your experience, we'll give you a call!