GOT A FREQUENTLY ASKED QUESTION?

Here are our frequently given answers.

We've collected common questions along with their answers here. Please review these, and if we haven't answered your question, please contact us through our Feedback page.

  1. What's up with the changes to your salad menu?
    Click here for answers to questions you may have regarding our salads.
  2. How do I find nutritional and allergen information on your website?
    You can find out nutritional values and allergen info for our menu items by visiting our Nutritional Calculator page. This section of our site also has downloadable forms suitable for printing with our nutrition values and allergen information.
  3. How can I submit a donation or sponsorship request?
    We require all requests to be submitted in writing at least 30 days prior to your event. Please send your request via U.S. Mail to:

    Potbelly Sandwich Shop
    ATTN: Donations/Sponsorships
    222 Merchandise Mart Plaza, 23rd Floor
    Chicago, Illinois 60654.

    Sorry, we do not accept donation or sponsorship requests via e-mail or fax. All requests will receive a response in writing within 30-days of your event. You can also visit our Community page.
  4. Where can I find out more about your Potbelly Gift Cards?
    Please check out our Money Card page.
     
  5. How can I get a job at Potbelly?
    Learn about the day in the life of a Potbellian and check out what we have to offer on our Career Opportunities page.
     
  6. Do you franchise your stores?
    After years of inquiries from our fans, we are pleased to announce that YES we are now franchising in select markets! Click here to visit our Franchise page.
     
  7. Are you planning to go public?
    We appreciate your interest in our company and our growth. At this time we are still proud to be privately owned, but we will certainly keep our fans and customers up-to-date of our latest business developments.
     
  8. Where is the Potbelly Support Center located?
    Potbelly Sandwich Shop
    222 Merchandise Mart Plaza
    23rd Floor
    Chicago, IL 60654
     
  9. Do you need catering information?
    Potbelly does cater! Whether you need catering in Chicago, Washington D.C., Dallas, Houston or any of the other cities we serve, please visit our Catering page by clicking here for all catering information.
     
  10. Does Potbelly deliver?
    We sure do! You can have your Potbelly sandwiches and salads delivered to your office or door from most of our locations. To see if your favorite Potbelly delivers, please check our Store Locator.
     
  11. Looking to purchase our hot peppers, mustard, shirts or hats?
    Unfortunately our retail items are only available for purchase within our stores. Find the store nearest you using our Store Locator. Join our Inside Scoop e-mail list and we'll keep you updated on our e-commerce capability in the future.
     
  12. How do I get the skinny on all of the latest Potbelly happenings?
    Get the latest and greatest info when you sign up for Inside Scoop! Click here to join so you can find out more information about your local Potbelly or one that's on the way. You'll also be among the first to know about other exciting Potbelly Sandwich Shop events.
     
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