Talk to Us
You’ve got questions. Here are some answers to the most frequently asked questions we receive.
Potbelly Sandwich Shop began in 1977 as a small antique store in Chicago's Lincoln Park neighborhood, where the owner also refurbished antique potbelly stoves. During the late 1970s, the owners decided to try and boost business by making sandwiches for their customers. The sandwiches were a hit, and the small antique shop was transformed into an old-fashioned, neighborhood-friendly sandwich joint named after the stove. And the rest is history! Learn more about our story.
We choose high quality meats, cheeses and veggies, then slice, cut and chop them ourselves. Our sandwich makers build amazing toasty sandwiches to order and get you through the line really fast. While every Potbelly Sandwich Shop is unique, they all have friendly folks behind the counter that will make you feel at home. Our Promise. Fresh. Fast. Friendly. (Check out the full Potbelly Promise)
Potbelly does cater! Please visit our Catering page for all catering information. Please note that our brand new shops may not begin catering right away. Feel free to contact your Neighborhood Shop for more details.
You can have your Potbelly sandwiches and salads delivered to your office or door from most of our locations. Look up your Neighborhood Shop to see if your favorite Potbelly delivers or to confirm hours of delivery. Please note that newly opened shops may not begin delivery right away. If you have any questions, please contact your shop directly.
Learn about the day in the life of a Potbellian, check out job openings, and apply for a job on our Career Opportunities page.
We do have a franchise program. Please visit https://www.potbelly.com/franchising for more information.
Visit our Talk To Us page and be sure to select "Real Estate/Location Request." If you own a site that you wish to submit detailed information about be sure to include any site information, details, etc. of your location(s). If you just want to see us in your neighborhood, let us know here too! We're always glad to hear about great locations.
Get the latest and greatest info when you sign up for the Inside Scoop or Potbelly Perks! Sign up today to receive information about your local Potbelly or one that's on the way. You'll also be among the first to know about other exciting Potbelly Sandwich Shop news.
We sure do! Just visit the App Store or Google Play and search for Potbelly.
The recipe for our cookies is like a treasured family recipe... a well guarded secret! Why don't you come on in for a fresh-baked cookie today?
We sure are! You can find us on Facebook, Twitter, and Instagram!
Unfortunately, the website and app are unable to process tax-exempt orders. Please call your local Potbelly shop to place a tax-exempt order.