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Potbelly Safety Promise

Mom always said: “Safety First.”

And as usual, she’s right. So rest easy: We’re taking extra steps to make your Potbelly experience a safe one. All so you can enjoy your hot, toasty, stress-melting lunch or dinner with peace of mind.

Steps We’re Taking

Employee Health
Our employees are trained to self-report any illness symptoms. Anyone who’s feeling under the weather is trained to stay home until they’re symptom-free.

Masks And Gloves
You’ll see our staff wearing masks and gloves for everyone’s safety. We also follow the CDC recommendations that facial coverings are optional for fully vaccinated customers, unless required by state or local mandate. 

Clean, Disinfect, Repeat
From disinfecting high-touch areas to placing “Just Cleaned” sticky notes on tables we’ve disinfected, you can relax knowing everything is squeaky clean.

Social Distancing
We've installed new floor decals to help everyone keep a safe 6-feet apart.

Tamper-Evident Stickers
Secured on all pickup and delivery order bags. If your sticker's ripped for some reason, just call us and we'll remake your order.

Contactless Payment
Use your Potbelly Perks app to pay ahead, or we can scan your app to pay at checkout. (Just link a credit card on your app.)

So relax and enjoy your meal with the peace of mind that it's been prepped with the utmost safety, with your health as a first priority. We look forward to seeing you soon!